Frequently Asked Questions

Refund Policy 

  • None of the digital pattern deliveries are refundable and can not be returned. However, if there is a problem with one, contact me and I will help. 
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. 

Product Information 

 For more advanced stitchers or those with their own stock of embroidery supplies, all kits come with three options:

  • OPTION 1 - Fabric Only: You will receive the fully printed design on high-quality fabric, along with the full stitching guide, full-size pattern, and instructions. You supply your own floss and hoops.
  • OPTION 2 -  Full Kit: You will receive the fully printed design on the high-quality fabric, needle, the full collection of floss, the full stitching guide, full-size pattern, and instructions. You will supply your own hoops or frames. 
  • OPTION 3 - Bamboo Hoop Full Kit: You will receive the fully printed design on the high-quality fabric, needle, the full collection of floss, the full stitching guide, full-size pattern, and instructions, and one earth-friendly bamboo hoop that you can use for stitching and framing your completed project.
  • OPTION 4 - Designer Hoop Full Kit: You will receive the fully printed design on the high-quality fabric, needle, the full collection of floss, the full stitching guide, full-size pattern, and instructions, and one faux wood designer hoop that you can use for stitching and framing your completed project.